FREQUENTLY ASKED QUESTIONS
Refunds & Exchange Policy: Check out the last FAQ on this page
So... how does this work?!
All flannels are purchased 2nd hand and I update my inventory every two to three weeks. The flannel & size you see on the website is for that specific flannel and you'd be buying that exact flannel. I designed the website to make it easy for you to sort through my entire inventory by size, color and popular color palettes (like "Rusty Rose" or "Beach Vibes") to help you put together a perfectly mismatched flannel set.
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Add the flannels you want to purchase to your cart & check out like normal. No need to ask for my help unless you need it; just browse, add to cart & check out!
Where can I read past reviews?
www.etsy.com/shop/WITULI/reviews
www.facebook.com/WITULI/reviews
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I sold on Etsy for 5 years before I transitioned to my website in 2020 to make it easier for you to sort flannels by color and size. These Etsy reviews are from custom color sets I put together and not the DIY approach I take now. All comments about customer service and softness still hold true though!
Do you have any tips on putting together the perfect flannel set?
Here are a few tricks to help you put together your perfect flannel set:
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Add neutral colors to your color palette/flannel set! More often than not, you'll find lots of grey and beige colors in flannels​. This can help you pull together multiple colors in a large set of flannels.
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Add all the flannels you find interesting to your cart. This makes it easier to look at the entire set together and eliminate ones you don't think flow well. Pro-tip: add more flannels to your cart than you need and narrow down your selection in cart; this way you can really see how they all look together.
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If you're buying these for a wedding party, try having the bride in a different color than the bridesmaids. Whether it be one that's more white than the others, or a completely different color from everyone else, the bride is sure to stand out.
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If you find most of the flannels you want, purchase them now, don't wait for the next update! Inventory moves so quickly here that it will likely be best to buy part of your flannels now, and the other half when I update the store again. Our next inventory update date will always be on the main shop page of the website.
Do I have to be getting married to buy flannels?
No!​
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You can purchase just one flannel for yourself, or buy a multiple as gifts!
I've had people purchase flannels for all kinds of events:
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Weddings
Birthday Bashes
Anniversary trips
Girls Trips
Christmas
Just because
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They're basically an appropriate gift for many different occasions. Also, who doesn't love a comfy flannel?!
Why don't you have the colors or sizes I'm looking for?
Mainly because everything you see in my shop is second-hand.
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I list everything I find, in the size I measured it as (all unisex sizes). When I go out shopping I never know what I'm going to come back with. Pink and purple flannels in larger sizes are especially difficult to come across, but that doesn't mean I never find them! Sign up to receive emails about future shop updates - happening every three weeks.
Are these mens or women's flannels?
Mens.​
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All purchased flannels are in a mens/unisex fit
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Can you find me flannels in a specific color or size?
Unfortunately, no.​
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When I go out shopping across Oregon and the Western US, I have no idea what exactly I'll come back with so I cannot guarantee I'll be able to find exactly what you're looking for.
Do you you sell kids/flower girl flannels?
Not right now.​
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I'm not sure if or when I'll be selling kids flannels again. Sign up for email updates to be notified if they get added again.
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Do you monogram?
No.​
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I do have a lot of ladies that purchase flannels from me and get them embroidered locally! This is a great way to support a small local business :)
Why can't I change the quantity?
There is only one of each flannel in my shop, so all quantities are set to one.
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All items in my shop are second hand, so the listing you're seeing is of that one specific flannel, in that specific size. There are multiples of very few flannels throughout the store, but not all!
When is your next inventory update?
Wednesday July 19, 2024
Last update: June 28, 2024
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Check out the contact page to sign up for email notifications to get reminded so you don't forget! We are currently updating our inventory about every two to three weeks. Inventory moves quickly through my shop so I'm constantly shopping for more flannels!
How far in advance do I need to order?
About 2 weeks.
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Processing time: 2-5 business days
Shipping time: 2-5 business days
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As of April 2024 all orders are being shipped via USPS & the average delivery time is 3.5 days
I add items to my cart and when I come back, some have disappeared. Why?
They were purchased by someone else.
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Things move quickly around here, especially right after we update our inventory! Since all our flannels are second hand, it is uncommon for us to find multiple of the same flannel (although, it does happen - I'm sure you've seen duplicates on here before!) So when you find those special flannels, don't let them get away!
Do you ship internationally?
Yes
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For international orders we currently ship to Canada, the UK & Australia.
Shipping is calculated at checkout, with free shipping to Canada on orders over $100, the UK over $234, & Australia over $150. If you'd like us to ship elsewhere, send me a message and I'll see what I can do to make it happen! All costs incurred during import is paid by the customer.
Refund & Exchange Policy
We offer free super simple refunds & exchanges
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Need to return something? We gotchu. Shoot us an email with your order # and we'll happily email you a return label. Once we receive the returned items we go ahead and process your refund. All at no cost to you - we know you have enough on your plate already.
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For exchanges, please purchase the flannel(s) you'd like instead and follow the same instructions for a refund.